Where Have All the dental Patients Gone?: The complete guide to retaining your practice's patients

Where Have All the dental Patients Gone?: The complete guide to retaining your practice's patients

Where Have All the dental Patients Gone? The complete guide to retaining your practice's patients Patient retention is often a weak link for dental practices, wherever they may be, and the numbers speak for themselves. Recent studies have found that dental practices throughout the world succeed in retaining only 20% of their patients on average. Or in other words: dental practices lose about 80% of their patients. You are probably familiar with this statistic from your own dental practice. The book “Where Have All the dental Patients Gone?” explores the reasons behind this drop in patient loyalty to dental practices. But more importantly, it will show you exactly what your practice can do to reverse it. You’ll learn practical management tools, principles and techniques that are proven to help keep patients coming back. In this book you will learn about: · Building a foundation for retaining patients at your practice. · Encouraging patients to make their routine treatments more regular. · Building and operating an effective recall system. · Turning existing patients into ambassadors for the practice. · Creating a financial preference to retain the practice’s patients. · Improving customer service for existing patients. · Establishing a members’ club for the practice to encourage loyalty. · Nurturing and empowering your practice’s staff.