Difficult Conversations: How to Discuss What Matters Most

Difficult Conversations: How to Discuss What Matters Most

The authors outline a step-by-step process designed to help readers negotiate the most difficult conversations imaginable, from negotiating with a tricky client to telling someone "I love you." Reprint. Douglas Stone, Bruce Patton , and Sheila Heen teach at Harvard Law School and the Harvard Negotiation Project. They have been consultants to businesspeople, governments, organizations, communities, and individuals around the world, and have written on negotiation and communication in publications ranging from the New York Times to Parents magazine. Bruce Patton is also a co-author of Getting to Yes . Each of them lives in Boston, Massachusetts. Sheila Heen is a Lecturer on Law at Harvard Law School. She lives in Cambridge, Massachusetts. Author: Stone, Douglas.Patton, Bruce.Heen, Sheila.Fisher, Roger. Publisher: Penguin Books Pages: 250 Publication Date: 2000 Edition: 1st Binding: Paperback MSRP: 0.00 ISBN13: 9780140288520 ISBN: 014028852X Other ISBN: 9781101496763 Other ISBN Binding: print Language: en Store Location: Christian Non Fiction "Book cover image may be different than what appears on the actual book."